1. Nature of Services

I understand that the services provided by Caroline Clarke Heal Your Pain are intended to improve posture, movement, and functional alignment through non-medical, educational techniques. These services do not constitute medical advice, diagnosis, or treatment, and are not a substitute for consultation with a qualified medical professional.

2. Scope of Practice

Caroline Clarke is not a registered medical practitioner, physiotherapist, or osteopath. I confirm that I understand these services are complementary and should not replace medical care.

3. Assumption of Risk

I understand that posture and movement sessions may involve physical activity, which carries inherent risks. I voluntarily assume full responsibility for any risks, injuries, or adverse effects that may arise as a result of my participation, except where such injury is caused by the negligence or breach of duty of Caroline Clarke Heal Your Pain.

4. Health Information

I confirm that I have disclosed all relevant medical conditions, injuries, or other factors that may affect my participation in sessions. I agree to inform Caroline Clarke of any changes to my health status before further sessions.

5. Personal Responsibility

I understand and accept that I am solely responsible for their own health, body, and physical well-being during and after each session. Clients must use their own judgement and are expected to work within their personal physical limits. It is the client's responsibility to communicate any pain, discomfort, or concerns to the practitioner immediately.

6. Limitation of Liability

To the fullest extent permitted by UK law, I agree that Caroline Clarke Heal Your Pain shall not be liable for any loss, damage, or injury suffered by me in connection with the services provided, except where such liability arises from negligence, breach of statutory duty, or wilful misconduct.

7. Cancellations and Fees

I understand that missed or cancelled appointments with less than 24 hours notice may be charged at the full session fee. Caroline Clarke Heal Your Pain reserves the right to reschedule sessions with reasonable notice.

8. Confidentiality and Data Protection

All personal information shared will be treated as confidential and handled in accordance with the UK GDPR and the Data Protection Act 2018. Your data will not be shared without your consent, except as required by law or where there is a safeguarding concern.

9. Complaints and Dispute Resolution

Any concerns or complaints should be raised in writing to Caroline Clarke in an email to caroline@carolinejclarke.com. We aim to resolve disputes amicably. You also have the right to escalate complaints to an appropriate professional body or the small claims court, if applicable.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales (or Scotland, if applicable), and any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.